Brave Spaces: Advancing DEI/AR Thinking in True North Boards
In accordance with our PRIDE values, our goal is to cultivate a culture that encourages collaboration, flexibility, and fairness to enable individuals to contribute to their full potential. We have developed for the Coaching Kata in all of our True North pillars to consider ‘what are the differences in patient populations, including considering personal background and understanding of language, that might be impacting this metric’.
By introducing and hardwiring PRIDE into our True North Boards and problem-solving thinking, we are developing structures and strategies to equip leaders with the ability to manage diversity, be accountable, measure results, refine approaches on the basis of such data, and institutionalize a culture of inclusion.
To advance this thinking, managers must have the capacity to hold Brave Spaces to facilitate conversations about the impacts of personal background and understanding of language. We have included a number of resources in this toolkit to support these efforts.
BRAVE SPACE COACHING SCHEDULE
Toolkit is currently being revised
Please REGISTER to attend one of the following Brave Space sessions.
TBD
Brave Space Flyer
BRAVE SPACE CARDS
Do you want to find an interactive way to talk about diversity, equity, inclusion and anti-racism? DEI/AR Brave Cards get people talking in ways that are engaging and constructive.
- Creates a brave space to explore
- Builds personal connections
- Increases knowledge about DEI/AR
- Motivates action
- Generates ideas to foster DEI/AR
- Thought provoking questions invite ideas to proactively include colleagues
- The conversations build empathy
HOW TO CONSIDER ADDRESSING THE DEI PROBE
Coaching Roadmap
Before we can begin to talk about the differences our employees may feel by REAL, it’s important that we first understand the ways in which power and privilege show up in our workspace. We are all at different places along the journey of understanding REAL inequities. It is important to build in time for self-reflection and deepening our knowledge and skills. Please register for a Coaching Session before embarking on the steps of your Coaching Roadmap:
Step 1: PRE-WORK
Building one’s capacity to hold a brave space to facilitate conversations about REAL requires self-reflection and a commitment to educating oneself. We recommend reviewing the shared language/definitions identified in this toolkit; and actively engaging in our Resources. We highly recommend the LinkedIn Learning module Skills for Inclusive Conversations.
Step 2: PARTICIPATE in Coaching Kick-Off
You will be invited to participate in a one-time Coaching Kick-Off session with your BCH DEI Council Coaches.
Format: 6-9 participants per month in facilitated coaching session with 2-3 BCH DEI Council Coaches. 90 minutes.
Step 3: ONGOING SUPPORT
In order to receive ongoing support, you can request to have one-on-one support with any of our Brave Space Coaches. In addition, we have a MS Team page for Brave Space facilitators to share resources, presentations, and to create a supportive network. We request that you indicate your objectives for the support sessions.
Format: One-to-one support with BCH DEI/AR Council Coaches. 30 minutes. Schedule by request.
Step 4: BE ACCOUNTABLE to change
Take time to engage with the resources recommended in this toolkit; set goals for you and your team; engage in the coaching; join the monthly sessions at least once a quarter; listen; be open to feedback.
RESOURCES
Brave Space conversations related to REAL can be triggering. We have compiled some resources for you and your staff for additional support. Reporting formal complaints can be found the on Reporting Your Concerns webpage. Additional UCSF resources & support are listed HERE. Resources for both UCSF and BCH Oakland are listed below:
NEED RESOURCE CONTACT
Life-threatening emergency
911 or UC Police Dept
911 or 415-476-6911
You are unable to contact a person of concern and need a professional assessment
Local Police (BCH OAK) or UCSF Police Dept Wellness Check Hotline (BCH SF)
BCH OAK: local PD
BCH SF: 415-476-HEAL (4325)
Onsite Security Assistance
Security
BCH OAK: dial 55
BCH SF: 415-885-7890
Urgent mental health support
SF City Suicide Prevention or Emergency Department
24/7 Crisis Line: 415-781-0500
24/7 Text Line: 415-200-2920
Struggling with difficult life circumstances or uncomfortable thoughts and emotions
Crisis Support Services of Alameda County
24/7 Crisis Line: 800-309-2131
24/7 Text Line: Text “SAFE” to 20121
Resource for coming out to your friends, family, co-workers, and the online world
Trans Lifeline
877-565-8860
Peer support and supportive group debriefing
UCSF Caring for the Caregiver
https://caringforthecaregiver.ucsf.edu/
Confidential advice regarding interpersonal conflict.
UCSF Office of the Ombuds
Every Monday, Wednesday, Friday (except Med Center holidays)
Time: 12:00pm – 12:15pm
Zoom Webinar ID: 926 5991 1873
Password: 081257
Support to staff, residents, postdocs, and clinical fellows from licensed psychologists and postdoctoral trainees.
Claremont Employee Assistance Program (BCH OAK)
(800) 834-3773 or www.claremonteap.com
Faculty, staff, GME trainee, post doc in need of emotional, psychiatric support
FSAP: Faculty & Staff Assistance Program (BCH SF)
Access mental health referrals in 1-2 business days
UCSF COPE Digital Tool (BCH SF)
https://hr.ucsf.edu/wellbeing/coping-and-resiliency-program or Text @Cope to 1-833-319-1084
Spiritual Care for Emotional and Spiritual Support
UCSF Spiritual Care
BCH OAKLAND:
- Available 8am – 12am.
- Voalte, Page, Text 510-801-3470
- [email protected]
BCH SAN FRANCISCO:
- Emotional and spiritual support 24/7 Call or Voalte –
- 628-248-9664 (Parnassus/Mount Zion)
- 415-476-9720 (Mission Bay/other locations)
- [email protected]
UCSF Education
- Skills for Inclusive Conversations LinkedIn Learnings
- Differences Matter Diversity Champion Training
- Office of Diversity and Outreach DEI Foundational Training (coming soon)
- Courage to Act Action Lab
- Anti-Racism: A Toolkit for Medical Educators by Andrea Jackson, Meghan O’Brien, Rachel Fields
Books
- How To Be An Anti-Racist by Ibram X. Kendi
- White Fragility by Robin DiAngelo
- The Anti-Racism Project’s Booklist
Articles & Guides
- From Safe Spaces to Brave Spaces: A New Way to Frame Dialogue Around Diversity and Social Justice by Brian Arao and Kristi Clemens. From The Art of Effective Facilitation, 2013, Stylus Publishing, LLC
- Communication Guidelines for a Brave Space
A Special Thank You to Our BCH DEI/AR Council Coaches!
- Stephanie Brown
- Susan Conrad
- Luann DeVoss
- Aday Robinson
- Marsha Treadwell
- George Weiss