BCH Strategic Plan 2028
We have tremendous opportunity to grow our impact and redefine the future of expert pediatric care for all children by:
- Expanding equitable access to children of all races, ethnicities, language groups, and economic backgrounds
- Advancing our quality to the next level and ensuring that all children experience equal health outcomes
- Becoming the best place to work for the Bay Area’s most talented and diverse faculty and staff
- We will advance equity for our patients, our communities, and our teams in all that we do.
Process
Transforming Pediatric Health Through Community Impact
Overall framing (to include AYA)
Inclusive Access to Health
Key Focus Areas
- Timeliness of Care: Ensure all patients receive care within appropriate timeframes.
- Trust in Providers: Improve patient trust and perception of providers, addressing disparities across demographic groups.
- Engagement and Follow-Up: Increase patient engagement through appointment attendance, follow-up care compliance, and digital tool adoption.
- Geographic Access and Distance: Minimize travel barriers through distributed care and telehealth utilization.
- Language Access and Team Competence: Enhance language services, workforce diversity, and cultural humility training.
By the Numbers
Everyday we are fuled by our shared mission of Caring, Healing, Teaching, and Discovering to uplift the health and wellness of children.
language access metrics
patient experience
mobile health van visits, locations
pull from the KPIs
Inclusive Access to Health
BCH will be a world-class leader in providing universally accessible, outstanding healthcare that is culturally, linguistically, and neurodevelopmentally responsive, equitable and free from bias. We will foster a positive, inclusive environment by operating within a framework that actively dismantles structural, institutional, interpersonal, and intrapersonal policies and practices that lead to injustices in healthcare.
Access to care defined broadly, emphasizing trust and feeling welcomed and valued
Accountability through Data Systems
Didactic and experiential training in DEI/AR Principles for leaders and staff to hardwire
Ensure Equity in Workforce Advancement
Centering Patient and Family Voices
Empowering Communities
Adolescent Young Adult Support
BCH will be the most trusted partner for health among adolescents and young adults with improvement of a mental or medical health outcome within five years. Providing an array of cross-continuum services and meeting AYA where they are (schools, community, and social media). Complementing health services with strategic community partnerships and thinking about workforce development and pipeline into UCSF.
Comprehensive, Cross-Continuum Lifespan Care
Meeting AYA Where They Are
Community Partnerships
Workforce Development
Reports
- Community Benefits and Community Health Needs Assessment
- BCH Oakland Anchor Assessment 2023
Resources