What is your role in BCH? 

I am a certified child life specialist. I support patients and families to promote coping during hospitalization with preparation and support for procedures, developmentally appropriate play and socialization, and diagnosis and treatment education.

Can you describe to me the organization culture at BCH?

At BCH, respect and support for patients, families, and staff is crucial. BCH's organization culture centers on providing family-centered care to benefit all patients and families. Part of my role is to collaborate with multidisciplinary team members to support the pt's medical care and overall psychosocial well-being. Supporting my colleagues with emotional support and respect is also a key factor in BCH's culture. 

What is your personal story? How did you get here?

I grew up in Fremont, California, where the majority of my high school peers were Asian. Having this upbringing helped shape my personal understanding of being Asian and celebrating my heritage. My studies and work have sent me to Massachusetts, Michigan, and Maryland, where my culture is not as represented. Connecting to my own roots and taking pride in my cultural background has definitely shaped my professional work in working towards cultural consciousness for my patients and their families. I was drawn to working at BCH because of the supportive environment and the push for diversity, equity, and inclusion policies to be put in place to support patients, families, and staff.

How do you see Diversity, Equity, and Inclusion integrated at BCH?

Diversity, equity, and inclusion integration at BCH can be seen in many areas of the hospital. Conversations regarding DEI integration and policies are welcomed and encouraged, especially within my department. The developmentally supportive materials I provide for families are inclusive of all patients with regards to the diverse languages and cultural backgrounds we see daily.  I find that my greatest tool, play, is a universally understood concept, and being able to support patients and families with play has helped open doors to connecting and interacting with my patients and their families. When families have a language barrier, Interpreter Services are available and utilized to ensure every person on the multidisciplinary team, as well as the patients and families, are on the same page and understanding for patient care and needs.